Privacy Policy

This privacy policy sets out the terms in which Symbiotic Tecnología A.S uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users’ data. When we ask you to fill in the fields of personal information with which you may be identified, we do so by ensuring that it will only be used in accordance with the terms of this document. However, this privacy policy may change over time or be updated so we recommend and emphasize that you continually review this page to ensure that you agree to such changes.

Information that is collected

Our website may collect personal information such as: name, contact information such as your email address and demographic information. Also when necessary, specific information may be required to process an order or make a delivery or billing.

Use of the information collected

Our website uses the information in order to provide the best possible service, particularly to maintain a user record, of orders in case it applies, and to improve our products and services. You may be sent emails periodically through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with any benefits. These emails Emails will be sent to the address you provide and may be cancelled at any time.

Symbiotic Tecnología A.S is highly committed to fulfilling the commitment to keep your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

Contact form

If you write to us through the site's form, we process the data you provide (name, e-mail, company, country, processor and message), together with the page language, the section from which you clicked "Talk to us", the date, your browser and an anonymised identifier of your connection, for the sole purpose of answering your request and the related commercial follow-up. The legal basis is the performance of pre-contractual steps at your request and our legitimate interest in handling enquiries. Data is stored in Google Cloud (Firestore, United States) and e-mailed to our sales team; it is kept for up to 24 months after the last contact. To protect the form from automated submissions we use Google reCAPTCHA Enterprise, which may collect technical information about your device and browser under Google's privacy policy and terms of service. You may exercise your rights of access, rectification, erasure and objection by writing to sales@symbiotic.com.

Web analytics

We use Google Analytics and Microsoft Clarity to measure how the site is used, as described in the cookie policy.

Last updated: 2026-09-27.